New from Coast Solutions Group

Your operation generates
data every day.
Most of it never gets read.

Weekly and monthly operational intelligence briefings built specifically for DSP owners — structured reports that turn your scorecard data, dispute queue, roster movements, and driver performance into clear decisions.

Add to Your Plan Request Sample Report
Weekly
Operations Briefing
Monthly
Performance Report
30·60·90
Review Leave-Behinds
Audit
Intelligence Package

See what your opening manager
receives every week.

A real operations brief with names and identifiers removed. The sections below are representative of what Coast Intelligence delivers — format, data structure, and intelligence intact.

COAST INTELLIGENCE
Today's Situation
22
CX ROUTES
21
BAG DRIVERS
+3
BENCH
EROS
LIVE
9–9:45
ROSTER DELTAS
[Driver] · call-off carryover
[Driver] · injury, confirm light duty
[Driver] on call
ON ROAD · 18 DRIVERS
Marcus99.8% · 0 DSB
Jordan99.7% · 1 DSB
Elena99.8% · 0 DSB
Carlos99.9% · 1.4k CDF
+ 14 more on road
COAST INTELLIGENCE
Driver Intelligence
Russell
RELIABLE · EYES ON FRI EVENTS
BAG · CX
99.4%
DCR 7D
2
DSB 7D
3.6k
CDF
↳ Ran rescue routes Thu — saved the afternoon
↳ 3 speeding events 11:36–11:39 cluster · review pending
Rosa
CHRONIC CDF · HIGHEST IN FLEET
CDF 8.8K
99.5%
DCR 7D
2
DSB 7D
8.8k
CDF
↳ CDF 5x fleet avg — placement / photo pattern
... 6-mo anniversary this Mon · acknowledge
COACHING PROMPT · CURIOUS
"Walk me through a stop — when you scan, where you place the package, what your photo looks like. I want to understand the flow."
COAST INTELLIGENCE
Disputes & Scorecard
SCORECARD INTERPRETATION
Overall Fantastic+
Holding at Fantastic+ — DCR is your strongest metric. DSB is the exposure. Two more weeks at current pace locks the tier.
DCR 7D99.55% ✓
DSB 7D914 DPMO ⚠
CDF 7DWithin range
DISPUTE ACTION CENTER · 3 CARDS
[TBA-XXXXXX]
DSB
"Package not received but left at door per photo"
Photo documentation confirms delivery at threshold. Customer message does not align with delivery record. Requesting scorecard reversal per §4.2 delivery evidence standards.
COPY & SUBMIT →
[TBA-XXXXXX]
DNAD
+ 1 more dispute card below
Full Report Available on Request

The complete brief goes much deeper.

Stand-up notes, compliance pulse, fleet snapshot, onboarding pipeline, the human layer — and the full dispute card set, ready to submit. We share the complete sample with operators who ask.

Request the Full Sample Report  →

We'll send it directly. No pitch — just the report.

Built for the decisions
you make every morning.

Every section is purpose-built for DSP operations. No generic business intelligence. No dashboards you have to interpret. Just the signal — organized, prioritized, and ready to act on.

📬
Most Impactful · Weekly Report
Dispute Action Cards
Every scoreable defect from your weekly report gets its own card — the TBA number, the customer message, the defect category, and a pre-written 300-character dispute submission ready to copy and paste directly into the Amazon portal. No manual research, no character counting. One click per dispute.
📊
Most Impactful · Weekly Report
Scorecard Interpretation
Your weekly scorecard translated into plain language — which metrics are at risk, what tier they're pulling you toward, and exactly what needs to move to hold Fantastic+. Not raw numbers. Decisions: what to fix, what to watch, and what's already working.
📋
Floor Plan & Roster
Suggested daily roster with driver status, assignments, backup depth, and same-day deltas — call-offs, injuries, standby priority.
Driver Performance Cards
Individual DCR, DSB, and CDF metrics with 7-day trend, flags, and watchlist status. Elevated drivers surfaced with context and recommended action.
🎤
Stand-Up Notes
Pattern-level talking points for the floor — one callout, one reminder, one ask. No driver names. Ready to read aloud or paraphrase at bag handoff.
🎯
Coaching Prompts
Hard data and scripted conversation starters — curious, direct, and firm — for active performance issues. Carries forward when the manager rotates.
🛡️
Risk & Compliance Pulse
Open injuries, recall deadlines, grounded vehicles, missing punches, DVIC compliance, and pay period exposure — consolidated in one section.
👥
The Human Layer
Upcoming anniversaries, recognition due, onboarding pipeline status, and hospitality notes. The details that sustain the culture your scorecard reflects.

Intelligence that fits
where you need it most.

01
Ongoing Add-On

For Tier 2, 3, and 4 HR clients. Weekly operations briefs and monthly performance reports delivered to your inbox — or your opening manager's. Your operation summarized, scored, and acted on before the first route leaves.

02
Launch & Reset Leave-Behind

Bundled with every Launch & Reset engagement. At day 30, day 60, and day 90, we deliver a formatted intelligence report showing exactly how your operation has changed. The proof of ROI — in writing, with data.

03
HR Audit Supplement

When Coast conducts an HR audit, an intelligence snapshot of your operation's operational health accompanies the findings. Driver performance patterns, coaching documentation gaps, compliance flags — all in one structured report.

We do the work.
You get the intelligence.

No software to learn. No data exports to figure out. We collect the inputs, generate the report, and deliver it to you — or your opening manager directly.

1
We Collect the Data
2
We Build Your Report
3
We Send It to You

Coast Intelligence is just getting started.

What we offer today is a managed reporting service built on a system we've been refining inside our own DSP for two years. The next phase is a full intelligence product — available to every Coast client, and eventually as a standalone offer.

Available Now
Managed Reporting
Weekly Operations Brief
Monthly Performance Report
Dispute Action Cards
Scorecard Interpretation
30-60-90 Review Package
HR Audit Intelligence Package
In Development · Beta
Expanded Intelligence
Dispute win-rate tracking
Scorecard trend forecasting
Driver retention analytics
Coaching outcome tracking
Multi-week performance arc
Onboarding pipeline reports
Coming Soon
Full Platform
Available to all Coast clients
Standalone offer — no HR tier required
Owner dashboard
Manager-facing brief delivery
Historical report archive
Automated data collection

If you're interested in early access to the expanded platform, or want to be notified when the standalone product launches, reach out and we'll keep you on the list.

Request early access →

Scaled to what
your operation needs.

Coast Intelligence is available as a standalone add-on or bundled with your Coast Solutions Group HR tier. Launch & Reset clients receive the 30-60-90 review package at no additional cost.

Weekly Operations Brief
Full operations briefing delivered weekly — roster, driver cards, stand-up notes, coaching prompts, compliance pulse, and the human layer.
Contact for Pricingper month · scaled to fleet
Monthly Performance Report
Operation-level trend analysis — scorecard trajectory, driver performance patterns, coaching outcomes, compliance health, and fleet status.
30-60-90 Review Package Bundled
Three structured intelligence reports at day 30, 60, and 90 after a Launch or Reset engagement. Included at no additional cost with all Launch & Reset clients.
Includedwith Launch & Reset
HR Audit Intelligence Package
Operational health snapshot accompanying every Coast HR audit — driver performance patterns, coaching documentation status, compliance flags.
Includedwith HR Audit

Coast Intelligence is currently in limited availability as we refine the service for scale. If you're interested, reach out — we'll tell you honestly what we can offer and when.

Your operation deserves
this level of visibility.

Most DSP owners are flying blind on data they already have. Coast Intelligence changes that.

Get in Touch